The People Behind echo.bravo

echo.bravo is a UK business travel management company built around real people, not call centres, scripts or hold music. We are the team who plans, manages and owns your travel, so you can move quickly and confidently when business demands it.

Our clients don’t just see us as agents, they see us as travel partners who understand the stakes of every trip, anticipate issues before they arise, and take responsibility for seamless execution.

 


 

Chris
Donovan

Founder

Chris founded echo.bravo with a clear intention: to bring thoughtful, experienced travel management back to businesses who rely on travel for outcomes, not just bookings. With more than 15 years in corporate travel, he’s spent his career refining how high-frequency teams should be supported, from strategy to execution. Human-led service, commercial judgement, genuine accountability, that’s how echo.bravo was built, and it’s how we operate every day.

 


 

Chloe Donovan

Co-director and Social Media Manager

Chloe leads our brand, communications and client experience strategy. Her role is to ensure that echo.bravo’s voice, presence and values are aligned with what modern leaders expect from a premium travel partner. She brings clarity to how we communicate and builds bridges between travel operations and what clients actually need in a fast-moving world.

Charlotte Moss

Business Travel Specialist

Charlotte brings over a decade of travel industry experience to every itinerary she shapes. She cares about the details, from timing connections to hotel proximity to meeting locations, so executives arrive on time, prepared and rested. Her expertise ensures that each journey is reliable, efficient and aligned to the goals of your trip.

Alister Carter

Business Travel Specialist

Specialising in complex and multi-stop travel, Alister excels where logistics intersect with human experience. He focuses on advanced coordination, thoughtful routing and minute-by-minute clarity for teams travelling together. With eight years of specialised experience, he brings precision and foresight to every plan.

Ben Starkie

General Manager

Ben is the General Manager at echo.bravo, responsible for day-to-day leadership and ensuring the business operates with consistency, pace and accountability.

Sitting at the intersection of client delivery and internal execution, he keeps communication clear, priorities aligned and standards high as the company scales. Calm under pressure, Ben focuses on making sure nothing slips, from handovers and timelines to the details that protect client confidence.

Monika Jain

Business Travel Specialist

Monika supports clients with clear, reliable travel management, focusing on consistency, accuracy and calm execution across every trip.

She works closely with clients to understand how they travel, applying attention to detail and practical judgement to ensure itineraries are efficient, well-timed and aligned with the purpose of each journey. Her approach helps reduce friction, minimise disruption and keep travel quietly well handled.

Dipti Lamb

Business Development Manager

Dipti leads business development at echo.bravo, working closely with founders and leadership teams to understand how they travel today — and where friction, inefficiency or risk is quietly creeping in.

Her role is focused on fit, not volume. She spends time upfront understanding whether echo.bravo is the right long-term partner, setting expectations clearly and ensuring new client relationships start with context, alignment and trust. Her approach helps ensure that when teams join the echo.bravo Club, the relationship is built to last.

 


 

Why Our People Matter

Our team isn’t large by accident. It’s small on purpose. We intentionally limit client numbers so:

  • The same expert team knows your business and your preferences
  • Decisions are made without escalation loops
  • Disruptions are handled calmly and immediately
  • You spend less time explaining context and more time focused on outcomes

This approach gives you clarity, confidence and consistency — the foundations of trustworthy business travel management.

We don’t aim to be the cheapest. We aim to be dependable.

That’s the standard our leaders and specialists operate to, every trip, every change, every time.

15673

Bookings completed

84

Years of experience

24/7

Global support

Join a Team That Thinks Ahead

echo.bravo isn’t only a workplace, it’s a travel-first culture where curiosity, professionalism and service meet execution. If you’re passionate about travel and want to build a career in a role where judgement matters, we’re always looking for thoughtful people who put client outcomes first.

Quiet Confidence. Trusted Expertise.

You don’t work with our team by accident. You work with us because experience makes outcomes more predictable.

We take responsibility for your travel, so you can focus on your business.

Managed by people you know. Not processes you don’t.

Apply to work with echo.bravo

We’re not the right fit for companies looking for the cheapest fares or purely transactional booking support.