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When To Change Travel Management Company?
15 July 2025 | Travel News
When to change travel management company? If your provider is giving “Middle Seat Energy”, irritating, uninspired service, the answer is now. A bad TMC isn’t just a nuisance, it drains your team’s time, slows your momentum, and turns every trip into admin hell.
If you’re booking business travel through a provider who makes every trip feel like a compromise, it’s time to stop settling.
At echo.bravo, we believe travel should work like a power move, not a punishment. It should be curated, calm, and commercially smart, because you’re not just booking flights, you’re building relationships, closing deals, and scaling your business.
Here are the red flags and seven signs it’s time to change travel management company, and how to upgrade your experience, fast.
1. You’re Still Chasing Quotes? Time to Change Your Travel Provider
In 2025. Really?
If you’re having to follow up to get a quote, or worse, they send “options” but zero context, you’re not working with a travel manager, you’re working with a ghost.
The fix: Real TMCs act fast. They anticipate, not react.
👉 Explore our Business Travel Solutions
2. You’re Being Booked Like It’s 2013.
BA economy with no seat pre-selected. One-way ticket to Geneva that costs more than a return. Hotel with “excellent WiFi” that doesn’t load Slack.
Your TMC should know your vibe. Where you like to sit. Which hotel chains don’t make you want to scream.
The fix: Personalised profiles, preferences saved, and intelligent recommendations. No more guesswork.
👉 See how our Business Travel Services are built around you
3. They’re All Tech, No People.
Some TMCs are just shiny platforms with fancy dashboards and zero human touch. When something goes wrong mid-trip (and it will), bots don’t pick up the phone.
The fix: We give you actual humans who care, plus proactive support you can WhatsApp mid-flight.
👉 Learn more about our Account Management approach
4. They’re Obsessed with Cost, Not Value.
Booking you the cheapest option on the slowest route with a 9-hour layover isn’t clever. It’s lazy.
Every founder or travel lead we work with wants ROI, not Ryanair-at-6am.
The fix: Smart routing, negotiated perks, and travel that helps you win more business — not just tick a box.
5. They Don’t Speak Your Language (Or Slack Emoji)
You send voice notes. They send spreadsheets. You book travel with intent, to close deals, attend conferences, spark connections. They just send waffle.
The fix: echo.bravo is fluent in modern founder energy, jet-to-conference culture, and Slack tone. We get it.
👉 Meet echo.bravo
6. Their Emergencies = Your Problem
Missed flight? Cancelled meeting? Emergency hotel change?
If your current TMC’s “24/7 support” is a call centre in a different time zone reading from a script, you’re on your own.
The fix: We don’t leave you hanging.
Every echo.bravo trip comes with real-time support and a WhatsApp fallback plan that actually works.
7. You’ve Outgrown Your TMC, Here’s When To Change Travel Management Company
You’ve scaled. But your travel provider hasn’t. You’ve changed the game. They’re still playing catch-up.
And let’s be real, if you’re still reading this, you already know the truth.
The fix: echo.bravo is built for founders, high-growth teams, and modern travel leads.
👉 Get in touchFAQs: Everything You’re Probably Thinking
Do I really need a TMC if we’re a small team
Yes, if you’re growing. We specialise in travel for lean teams who want to spend less time faffing and more time flying smart. You don’t need 100 travellers to benefit, you need one clever travel lead and the right partner.How do you actually save us time or money
Time, we cut the admin. No more faffing with price comparisons, booking portals, or approvals.
Money, we get corporate rates, flex fares, and behind the scenes perks that self bookers never see.
Most importantly, we stop you losing deals because someone booked a dumb route.Are your trips managed by real people or software
Real people, always. Tech is there to support, but we’re a relationship first TMC. You’ll get a dedicated Account Manager who knows your team and your travel DNA.What if I want to keep control, but still get help
Perfect, we’re not here to take over, just make you faster, smarter, and more in control. Use us as your travel pit crew, fast, responsive, invisible when needed.What does it cost to switch
Nothing. No setup fee, no hidden onboarding costs. We move fast, you send us your preferences, and we build your profile in 24 hours.Why echo.bravo over a traditional TMC
We’re not just a travel management company.
We’re a new kind of travel partner, built for founders, high growth teams, and modern business travellers who don’t have time for old school.It’s Time to Drop the Middle Seat Mentality
You wouldn’t settle for the middle seat in life.
So why accept it in business travel?Join the cool kids.
👉 Book a chat with echo.bravoManaged by echo.bravo. As Always.
#MiddleSeatEnergy #BravoSummer #BusinessTravelRebuilt